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Data Security & Trust

Privacy Policy

Your privacy is fundamental to our services at Bhutan Mart. This Privacy Policy details how we collect, safeguard, and utilize your information.

Last Updated: August 17, 2026

1. Information We Collect

We collect information that helps us deliver a seamless shopping experience for Bhutan Mart customers across Bhutan and India:

  • Personal Details: Name, phone number, delivery address, and email address provided during checkout or registration.
  • Order History: Details of products ordered, delivery preferences, invoice records, and delivery feedback.
  • Device & Usage Data: IP address, browser type, device identifiers, and page interaction logs for security and performance optimization.

2. How We Use Your Information

The information collected is strictly utilized for core service functionality:

Order Fulfillment

Processing orders, managing logistics dispatch, and sending delivery OTP confirmations.

Customer Support

Assisting with order inquiries, return processing, and payment status verification.

Platform Security

Preventing unauthorized account access, fraudulent transactions, and abuse.

3. Data Sharing & Protection

We do NOT sell, rent, or trade customer data to third-party advertisers.

Information is shared exclusively with verified delivery partners (such as Bhutan Express Logistics) strictly to complete product delivery. All data transmissions are encrypted using standard SSL/TLS protocols.

Contact Privacy Compliance Team

If you have any questions or requests regarding your personal data, please contact our team:

Email: info@bhutanmart.in
Office Address: Jaigaon, Alipurduar, West Bengal - 736182